Our simple claims process

  • Lodge your claim anytime either online or over the phone (contact details below)
  • Receive a dedicated claims specialist to manage your claim every step of the way

 

    Help us help you

    • Notify us as soon as possible.  This will enable us to action the claim as quickly as possible and help minimise any unnecessary delays 
    • Take photos of any damage that has occurred to your property
    • Collect personal details of anyone else involved.

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    Motor claims v2.JPG

    Personal asset claims

    (Includes Home, Contents, Caravan, Marine and all other personal asset insurance)

    Business hours : 1800 819 394

    Or contact John Welsh on 03 8586 9333 or email johnw@abphillips.com.au

    Emergency after hours: 1300 881 750

    Johns Lyng Group are AB Phillips preferred supplier for after-hours emergency assistance. This emergency number ensures you can speak to a real person 24 hours a day, 7 days a week, 365 days a year.  
    Please note: any service provided through this emergency after hours service that is not covered under your insurance policy will be charged back to you.

    Motor vehicle claims

    Business hours : 1800 819 394

    Or contact Julie Cairns on 03 8586 9333 or email juliec@abphillips.com.au

    After hours : 1300 768 007

    For Panel Repairs (Victoria only):
    Call Sheen Panel Services 1300 REPAIR.
    Sheen will guarantee a FREE loan car for all AB Phillips clients and $150 Insurance Excess Reduction. 24 locations around Victoria.  Visit www.sheengroup.com.au

    Please note:  AB Phillips does not receive any fees or commissions from the organisations detailed above for referrals.  


    Important contacts
     

    Emergency services

    Police / Fire / Ambulance Call 000

    State Emergency Services Call 132 500

    Poisons Information Hotline Call 13 11 26


    Insurers

    Allianz 13 10 00

    CGU 132 480 [13 CGU 0]

    CHU 1800 022 444

    Chubb 1800 726 226

    Lumley 1300 361 333

    MB Prestige 1800 021 156

    QBE 1800 023 387

    Suncorp  13 25 24

    Vero  1300 888 073

    Zurich  13 26 87

    Lodge your claim

    Name *
    Name
    Address
    Address
    Type of claim *
    *