Cassie Deleeuw, Owner

“Thanks to AB Phillips and the team for saving me 4k and increasing my coverage level which I didn’t think was possible. My existing broker told me 1 week prior to my policy renewal date that my policy had increased by xxx%. I didn’t think I had any options left, until I talked to AB Phillips. They sorted out my policy and saved me 4k, all within 1 week. Their customers service is unbeatable and their turnaround time equally impressive. I’ve finally got peace of mind that with AB Phillips, I’m really covered.

Cassie Deleeuw, Owner

Elaine (AB Phillips Finance client)

I would like to express my gratitude for your guidance and assistance on choosing and settling my first home loan. ABPhillips knows the products very well and conveyed information timely to help me make the right decision for my situation. Friendly, transparent, patient and always readily available to answer my questions. You went above and beyond for me in chasing down the best deal and ensuring it was delivered as expected. I would have no hesitation in recommending you to others and I will definitely be seeking your assistance again in the future. 

Elaine (Finance client)

Finance client

Thank you for all your good work in helping us obtain finance for our new property purchase.  Deb and I are very happy with all you’ve done for us, and are most grateful for your good advice.  We appreciate your guidance throughout the process and helping us complete our purchase.

Thank you

Best Regards,

P. Holden

Scott Bros.

After struggling to gain insurance for our pack house / cool store complex in regional Tasmania, AB Phillips were recommended to us via an industry contact. They were successfully able to organise insurance on our behalf at an acceptable premium rate in a timely and efficient manner. We were very impressed with their professionalism.

Andrew and Leeanne Scott
Scott Bros.

RW Squibb & Sons Pty Ltd

After being told that our previous  insurance company could no longer cover our ISR insurance on our building & cool stores built in the 1980’s due to panelling and spray on foam, we set about finding new insurance.

We were not aware of the stress and dramas this was about to cause.  After contacting several insurance companies and brokers over a 3 month period, we were unsuccessful in gaining  coverage as no one wanted to cover the risk. We actually thought we might have to close our business down as the risk  was too high, especially with company bank loans, we couldn’t continue if our asset wasn’t  covered, if there was to be a fire.

As our deadline was getting closer, and without any luck, in desperation we contacted Richelle at APAL Australia to see if they knew of any insurance Companies that dealt with our industry. This is when we were told to contact AB Phillips.  The guys at AB Phillips were so helpful and easy to get along with, and after working with us for a few short weeks, they successfully managed to gain insurance for every part of our business.  They were so professional with their work manner, and at a time when things were causing us much anxiety, they were always there to talk on the phone or answer emails.  Nothing was too much trouble.

I can’t speak highly enough of AB Phillips’ friendly and professional manner, as they went above and beyond to help our 3rd generation orchard secure insurance and continue to do what we love, growing apples.

I highly recommend contacting AB Phillips for all your insurance needs.

Linda Squibb

Director, RW Squibb & Sons Pty Ltd

Personal Lines Client

My farm pack insurance this year was to increase by 34% at renewal with my current insurer.  John from AB Phillips went to the market and moved me to another insurer for the same cover and saved me any increase, that is $800! 

Sally Scopel

AB Phillips Client

Claims

I want to express my sincere thanks to Etika Talwar for her excellent service in managing a small claim for damage to a camper unit. Etika acted with alacrity, professionalism and courtesy. She communicated with me quickly when promised, and dealt with the insurers very efficiently.

It is this sort of experience that confirms my belief that paying a brokers fee gets me much more than the best policy and premium.

Martin Haskett

AB Phillips Client

Personal Lines client

Hi Lisa,

I'm just taking a minute to give you some feedback on your report on the insurance policies.

In 70 years in business I have very rarely seen better! Your summary is perfect, concise, and answers all our questions. I'm fiercely loyal to your group simply because in the decades that we have been with you and the predecessor, I've never dealt with better people – and you are certainly continuing the tradition. Your company is very lucky to have you on the staff and if I was still in business, I would try and steal you for my PA.

Keep up the good work. It will be a privilege to work with you.

Walter Glaser

Staff Australia Pty. Ltd.

“Staff Australia has been partnered with AB Phillips for more than 10 years now.

When we engage advisory services from companies we make a point that they must have a similar culture to us, share the same values and are aligned with our ethics and principles. The team at AB Phillips have been this and more.

They are always looking for ways to increase the value they provide to us, they not only share the values our business stands for but live them in every way.”

Shaun Foley
Staff Australia Pty. Ltd.

Kangaroobie Camp

AB Phillips have looked after our camps insurance since 2006. Joel, our account manager has extensive knowledge of the issues we deal with and has always provided us with great service and advice.

Matt  & Sophie Bowker
Owners/Directors, Kangaroobie

Mortgages and finance client

We would like to thank you for all the work you put in on our behalf. Much appreciated.

Will certainly keep you in mind if we happen to go through this type of exercise again and happy to recommend you to anyone we know who is about to.

L. Del Mastro
Mortgage and finance client

Mortgages and finance client

Thank you to the Finance & Mortgage Team at AB Phillips for all your hard work and professionalism in organising the refinance of my current property and the purchase of my second property off the plan. 

Your knowledge of the process, along with your support and guidance along the way was invaluable and your personal service and willingness to deal directly with my conveyancer made the process so much easier.

Nora B.
Mortgage and Finance client

Mortgages and finance client

We wish to express our appreciation to the Finance and Mortgage Department at AB Phillips. My wife and I were recently referred to AB Phillips to refinance our home to a cheaper interest rate and access additional funds to purchase a new spa.

Their approach was both professional and reassuring, taking the time to understand our personal situation and needs.  They outlined the savings we could achieve by refinancing our home loan and consolidating a personal loan at a more competitive interest rate and how these savings could be used towards funding the purchase of our spa.

Debbie & Brian D.
Mortgage and Finance client

Ego Pharmaceuticals Pty. Ltd.

We moved from a large international broking firm to AB Phillips about 7 years ago and have never regretted it.

We immediately came to appreciate their personal and first class service on all aspects of insurance, and the benefits of dealing direct with the principals of the business.

It's all the extra things they do that make the difference at no extra cost. They bend over backwards for us.

Because they are located nearby we see more of them, and more often than if they were located in the CBD.

They have always been keenly interested in everything we do and in doing so, they have continued to add value to their service offering along the way.

Our businesses have grown together and we know we are just as important to them as any of their other clients.  

Brian Gridley, Finance & Administration Manager
Ego Pharmaceuticals

Barwon Timber & Hardware

AB Phillips conducted a review of our workers compensation and remuneration procedures in February 2008.  We received on site training, on how to identify ongoing claims and small claims that were better being managed internally.  Also the help we received enabled us to identify overstated wages which meant we received a refund on overpaid premiums from the 2003/2004 period onwards.

The information assisted us in doing our Declaration of Rateable Remuneration stating only the portion of wages that need to be included to calculate our premium.

In summary they gave us the opportunity to identify improvements in the way our company manages potential and actual claims.  This has resulted in fewer claims which have ultimately had a positive impact on our annual premium.

Deb Green, Accounts
Barwon Timber & Hardware